This form should be used to inform Parcel2ship of damage that has occurred to a parcel whilst it was in transit and must be completed within 14 days of the despatch of the Parcel. You must ensure that the item and all packaging are retained in the event that the courier wishes to inspect the parcel.

Parcel2ship will pass the information to the courier in order to make a claim on your behalf and will keep you informed of progress.


Order Number: *



Contact Details

Are you the Sender or Receiver of the parcel? *
Name: *
Address Line 1: *
Address Line 2:
City/Town: *
Post Code: *
Phone Number: *
Email Address: *



Description of Damage

Please describe the contents of the parcel and the damage that occurred. Give as much detail as you can*